NOTE: Once you sign up for one part of this series, you will be signed up for all parts (no need to re-register).
This four-session management training series provides a “Lean” roadmap and practical tools for building and maintaining a highly successful business while minimizing the pressure and stress that owners and managers often face. From his extensive experience as a business owner, teacher and consultant, David has a deep understanding of what it takes to run a small business and he presents each session with an eye towards solving real-world problems with time-tested tools that participants can take away and immediately apply to their own business operations.
Session #1: Motivating Employees to Stay and Thrive
Are you dealing with low morale and the loss of employees? Learn how to escape the micromanagement trap and establish a respectful and trusting environment with high productivity, positive energy, and greater satisfaction for all of your valued employees. Acquire critical coaching and observational skills and learn how to apply those skills in making “gemba walks” that improve the operation and build trusting relationships. Measure your organizational trust score and assess how trust may be affecting your business performance.
Up next in the series
Part 2: Organizing a Workplace to Clear the Clutter
February 15, 2023, 6:00 PM EDT
Part 3: Managing Everyday Work to Improve Service
March 8, 2023, 6:00 PM EDT