Hector Arrillaga works for Hewlett Packard leading the Software Business for Managed Print Services in the Americas. He has 23 years of experience with HP across Quality Assurance, Marketing, Sales, Services and Business Management. He has served the Graphic Arts, Consumer, Small & Medium Business and Corporate markets. Hector volunteers for SCORE as a certified mentor and advises his wife with Bright & Smart, a company dedicated to teaching engineering skills to children. An executive with strong leadership skills, Hector is a Physics’ Engineer from ITESM in Monterrey Mexico, and has attended development programs in Cornell, USA; INSEAD, France and IPADE, Mexico.